If someone asked, “How secure is your IT environment?”, what would you say?
More importantly, what could you prove?
It’s a question more SMBs are being asked: by clients, boards, partners, even insurers. And while many providers say they take cybersecurity seriously, few can show how.
That’s why Nexio Group became SMB1001 Gold Certified a nationally recognised cybersecurity certification that confirms our internal processes, service model, and client support meet a high standard for security and operational maturity.
We pursued certification to strengthen the way we operate, improve how we deliver managed IT services, and give our clients something concrete to rely on.
Why cybersecurity expectations are getting more specific
Security used to be a technical discussion. Now it’s a business one.
Organisations of every size are being asked:
- What security controls are in place?
- Are they aligned with recognised frameworks like the Essential Eight?
- Can you demonstrate compliance with a recognised cybersecurity certification?
SMB1001 supports key cybersecurity practices in line with the intent of the Essential Eight framework, making it a relevant framework for Australian SMBs focused on resilience and compliance. For many businesses, it represents a practical step toward modernising their approach to IT support.
Why we chose to get certified
At Nexio Group, we already had mature systems and practices in place. This includes patch management, secure remote access, backups, endpoint protection and more. But we knew that managed IT services can’t just rely on internal standards.
We wanted an independently verified cybersecurity certification that demonstrated our commitment to doing things properly, not just for ourselves, but for the businesses we support.
“We’re responsible for systems that sit at the heart of our clients’ operations,” says Steve Ranson, Managing Director at Nexio Group. “This certification gives our clients a clear reason to trust the way we work.”
The certification process was detailed and hands-on. Every part of the business, from internal platforms to client-facing services, was tested and verified.
“This isn’t something we’ve layered on top,” says Frane Lisica, Head of Technology. “SMB1001 is now part of how we deliver managed IT services, how we make decisions, and how we support clients going forward.”
What certification means for you
If you’re a Nexio client, this confirms that your IT partner meets a recognised cybersecurity certification standard. You already benefit from these controls – now you can point to them.
Here’s what that looks like in practice:
Independent validation
Our systems and processes have been formally assessed by an external body. You’re working with a provider that meets a nationally recognised benchmark for IT support for small business.
Certified-by-default support
The controls behind the certification – MFA, backups, patching, monitoring – are built into how we deliver managed IT services.
Stronger position in governance and compliance
Whether you’re answering to a board, preparing for an audit, or applying for funding, having a certified partner strengthens your position and reduces your risk.
Help getting certified yourself
We now help clients pursue SMB1001 certification. If your organisation wants to improve cyber maturity or meet external obligations, we can support the full journey with practical tools and real-world experience.
What happens next
SMB1001 certification is about elevating the standard of IT support for small business as a whole.
If you’re already working with Nexio, it strengthens the value of what you have in place. And if you’re exploring options for more secure and compliant IT support for small business, it gives you a clear point of comparison.
If you want to know more about how cybersecurity certification could support your business, or whether it’s time to upgrade your managed IT services, we’re here to help.
Read more and contact us to see how you can strengthen your cyber security.
