Reliable Managed IT Services in Sydney
Custom IT solutions, unlimited support, and enterprise-grade security - tailored for your business.
Our Managed IT Services
Our cyber security solutions are designed to safeguard your systems, data, and operations from the ground up. We start with essential compliance based on the ACSC Essential 8 and build on that with proactive monitoring, secure cloud management, and regular data backups. Whether you’re a small business or a growing enterprise in Sydney, we tailor our services to reduce risk and strengthen your digital defences.
Unlimited IT Support & Helpdesk Access
24/7 expert support for all your IT issues.
Remote & On-site Support
Fast, flexible tech support — remote or at your location.
Ongoing Maintenance & Monitoring
Proactive monitoring and maintenance to prevent IT disruptions.
On-Premise Server Management
Full management of in-house servers and critical infrastructure.
Microsoft 365 & Azure Management
Optimised setup and support for Microsoft cloud platforms.
Backup & Disaster Recovery
Regular backups and recovery plans to protect your data.
Network Management
Secure, reliable networking for smooth business operations.
Hardware Procurement
Sourcing and supplying the right hardware for your needs.
Cybersecurity Integration
Built-in security to safeguard systems from evolving threats.
Why Businesses Choose Nexio
UNMATCHED EXPERTISE
Access to a team of seasoned IT professionals with the technical skills and tools required for managing complex IT environments, allowing your business to focus on what you do best – innovating and driving growth.
cost efficiency
Choose a plan perfectly suited to your business with the flexibility to scale your plan up or down as your business evolves, you can optimise costs and resources as you go.
PRO ACTIVE SUPPORT & MAINTENANCE
We prevent problems building up by constantly supporting and maintaining your IT, keeping on top of any issues as soon as they arise.
ENHANCED SECURITY
Our robust cybersecurity standards and practices protect your system and data. Security is not just an add-on, but a fundamental for any business, which is why we adopt a security-first approach, leaving no doors open to potential threats.
Nexio empowers Sydney businesses with tailored Managed IT Services and innovative technology solutions.
Our experienced professionals optimise efficiency and foster growth through scalable, customised plans that cut unnecessary costs and allow you to focus on core operations. And to keep your business secure, we prioritise robust cybersecurity, ensuring your systems and data remain protected against modern cyber threats.
By establishing reliable technological foundations and providing ongoing support, Nexio helps you confidently navigate the changing face of the modern workplace. While our flexible scaling options ensure your IT services sustainably grow with your business.
Discover how our Managed IT Services can transform your business and drive you towards your goals.
A SOLUTION TAILORED TO YOU
We’ve meticulously crafted three distinct levels of IT support plans to meet the diverse needs of all businesses. Each plan is designed to provide optimal benefit, ensuring that regardless of size or complexity, your business finds a perfect fit. Whether you require seamless day-to-day remote support to maintain operational efficiency (Silver), occasional on-site assistance paired with a reliable helpdesk (Gold), or bespoke solutions tailored to intricate business requirements (Platinum), our plans are structured to empower growth and streamline operations.
All our support plans include a 24×7 help desk for day-to-day IT issues. – helping you find the quickest and most effective solution – whether remotely or on-site.
We understand the importance of aligning your IT support with your business objectives, which is why our plans are flexible and can be tailored to scale with your evolving needs, providing unmatched value and peace of mind.
- 50GB Mailbox
- Share Point
- One Drive
- Microsoft Desktop Apps
- Centralised Desktop Management
- Unlimited Remote Desktop Support
- 50GB Mailbox
- Share Point
- One Drive
- Microsoft Desktop Apps
- Centralised Desktop Management
- Unlimited Remote and Onsite Desktop Support
All GOLD or SILVER inclusions, plus customised solutions that can include:
- Proactive Maintenance of on-premise
servers - Firewall and Network Maintenance
- Virtual Servers
- Permanent on-site engineer
- Internet plans
- VOIP Solutions
- Custom Solutions
- And More
When we partner with new clients, we start by understanding your business goals and IT environment to build a reliable, scalable foundation. Our Managed IT Services aren’t just reactive — they’re proactive, ensuring your systems run smoothly, securely, and in sync with your growth. See how Nexio keeps your business one step ahead.
WHAT OUR CUSTOMERS SAY
Frequently Asked Questions
Got questions about our managed IT services? Here are some quick answers to help you get started with confidence.
Our plans include unlimited helpdesk access, remote and on-site support, proactive maintenance, server and network management, cloud services, cybersecurity, and backup solutions — all tailored to your needs.
Yes, we work with your current systems, whether cloud-based, on-premise, or hybrid. We assess and optimise what you already have before recommending any changes.
We offer fast response times and prioritised support based on the urgency of the issue. Most problems are resolved remotely within minutes.
Yes. We provide round-the-clock monitoring and support options to ensure your business stays up and running — even outside business hours.
Blogs & Case Studies
Protect your small business against
social engineering
How Smart Security kept a professional service brand safe from damaging cyber attacks
Contact Us Today
Our team of IT experts is ready to support and streamline your business. Get in touch today to get started.
