Fully Managed IT Services

A True IT Partnership

Do these issues plague your business?

No Technology Plan?
Does your organization lack a strategy for how technology can best serve it into the future?

IT Budget Crunch?
Under pressure to reduce IT costs, increase value or maximize profitability?

Management Struggles?
Need to find a more efficient way to manage your company’s technology?

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

PROGRAM FEATURES

24×7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.

Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.

Monthly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.

Real Time Optimization keeps your infrastructure optimized through our NOC enterprise-class technology. Critical issues are identified, reported, and resolved in real time.

Security and Backup Management keeps your environment secure, protected and available through industry best-practices.

Unlimited Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support.

  • “This program perfectly suits my business needs and ensures we have optimum uptime to avoid affecting our business.” –D. Brown, Principal, Brown & Partners

Why our clients choose our Fully Managed IT Services

Increased Productivity

Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution

Reduced Business Impact from IT Failures

Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner

Reduced Network Downtime Through Proactive Maintenance

Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter

Managed Server

24x7 Advanced Performance Monitoring
Server Configuration Management
Key Application Maintenance
Microsoft and 3rd Party Patch Management
Real Time Server Optimization
Scheduled Preventative Maintenance

Managed Workstation

24x7 Advanced Performance Monitoring
Workstation Configuration Management
Microsoft and 3rd Party Patch Management
Real Time Workstation Optimization
Scheduled Preventative Maintenance

Managed Network

Firewall Management and Maintenance
Router and Switch Performance Monitoring

Managed Security

Anti-Virus Monitoring and Management
Anti-Spam Monitoring and Management
Regular Vulnerability Scan and Report

Managed Backup

Backup Deployment and Configuration
Backup Performance Monitoring
Backup Software Updates
Scheduled Backup Jobs
Data Center Replication and Disaster Recovery Planning

Managed Support

Monthly Network Health Review
Unlimited Network, End-user and Network Support

HOW DOES IT WORK ?

Total IT support and management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.

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